Data Protection

Privacy Policy Nike8 – We Protect Your Data Like We Protect Ourselves

At nike8, privacy is not merely a legal obligation — it is our genuine commitment to every player. This document clearly explains how we collect, use, store, and protect your personal information at all times.

Last updated: 1 January 2026
PDPA 2010 Compliant
We fully comply with the Malaysian Personal Data Protection Act 2010 (PDPA) across all our operations.
Commitment Protection Our Data

Six core principles we uphold in handling every piece of information you entrust to us.

Highest-Level Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption. Sensitive data is stored in a closed format that cannot be read even by nike8 internal staff without authorization.

Not Sold to Third Parties

Your data will never be sold, rented, or shared with any third party for marketing purposes without your explicit consent. This is not merely a promise — it is our firm policy.

PDPA 2010 Compliance

Nike8 operates in full compliance with all provisions of Malaysia's Personal Data Protection Act 2010. We have a dedicated data protection officer responsible for ensuring this compliance is maintained at all times.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. Requests are processed within 14 working days at no additional charge.

Secure & Redundant Servers

Your data is stored in certified data centres with automatic daily backup systems. Our infrastructure is designed on a "zero single point of failure" principle to ensure continuous security.

Immediate Breach Notification

In the event of any data breach that may affect your information, we will notify you within 72 hours via your registered email, in accordance with applicable legal requirements.

Layer Security Nike8

Multiple security technologies and protocols work simultaneously to protect your data 24 hours a day, 7 days a week.

SSL 256-bit
Industry-standard data encryption
2FA Active
Two-Factor Authentication
Secure KYC
Automated identity verification
Anti-Fraud
Real-Time Monitoring
Daily Backup
Data always secure
PDPA Compliant
Malaysia Act 2010

1 Introduction

Nike8 cares about your privacy. This Privacy Policy explains how we — as the operator of the nike8 online gaming platform — collect, use, disclose, transfer, and store your personal information when you use our platform.

By registering and using the nike8 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform. We encourage you to read this document thoroughly to understand your rights and available choices.

This policy applies to all users of the nike8 platform, including unregistered visitors, registered members, and all individuals who interact with our services via the website or mobile app.

Nike8 is the data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). All privacy-related enquiries may be directed to our Data Protection Officer via the platform's official email.

2 Information We Collect

We collect various categories of information depending on how you interact with the nike8 platform. Here is what we collect:

2.1 Information You Provide Directly

  • Registration information: Full name, date of birth, email address, phone number, and account password.
  • KYC documents: Your national ID card, passport, driver's license, or other official identification document uploaded for identity verification purposes.
  • Financial information: Bank account numbers, digital wallet details (Touch 'n Go, GrabPay), and deposit and withdrawal transaction records.
  • Communication: Chat records with our customer support team, emails sent to us, and feedback you have provided.

2.2 Information Collected Automatically

  • Device data: IP address, browser type, operating system, screen resolution, and device model.
  • Usage data: Pages visited, time spent, actions taken, games played, and betting history.
  • Location data: Approximate location based on IP address for compliance and fraud prevention purposes.
  • Cookies and tracking technologies: Session data, user preferences, and analytics information (detailed further in Section 6).
Data Category Examples of Information Primary Purpose
Identity Name, IC number, date of birth KYC & age verification
Contact Email, phone number Communication & Support
Financial Bank account, transaction records Payment Processing
Technical IP, device type, browser Security & Analytics
Usage Game history, preferences Service Improvement

3 How We Use Your Data

Nike8 uses collected information solely for the following purposes, all of which are grounded in a valid legal basis:

  • Account management: Create and maintain your account, process registration, and verify your identity through the KYC process.
  • Transaction processing: Process deposits, manage withdrawals, and maintain complete and accurate transaction records.
  • Platform Security: Detect and prevent fraud, bot usage, collusion, and other suspicious activity that could compromise platform integrity.
  • Legal compliance: Fulfil anti-money laundering (AML) obligations, KYC compliance requirements, and reporting to relevant authorities as required by law.
  • Service improvement: Analyze usage patterns to improve the platform's interface, performance, and overall experience.
  • Communication: Send important account-related notifications, security updates, and promotional information (where you have given consent).
  • Customer support: Provide effective support and resolve your complaints or enquiries.

We will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.

4 Sharing Information with Third Parties

Nike8 does not sell your personal information. However, under limited and specific circumstances, we may share your data with the following parties:

  • Payment service providers: FPX, Touch 'n Go, GrabPay, and DuitNow providers receive the transaction details required to process your payment. They are bound by their own privacy policies and confidentiality agreements.
  • Identity verification services: Third-party providers that assist us with KYC verification will receive a copy of the identification documents you submit, subject to strict data protection agreements.
  • Legal authorities: We will disclose required information to law enforcement agencies or regulatory authorities when mandated by law or a valid court order.
  • Analytics services: Anonymised usage data may be shared with analytics platforms to help us understand and improve the user experience.

Important: We have never shared, and will never share, your personal information with third-party advertisers or marketing companies for targeted advertising purposes without your explicit consent.

5 Data Storage & Retention Period

Your personal data is stored on secure servers located in certified data centres. We use 256-bit SSL encryption for all data in transit, and AES-256 encryption for data at rest.

5.1 Data Retention Period

We retain your personal data for as long as your account is active or as needed to provide services to you. Following account closure:

  • Financial transaction records: Retained for 7 years in accordance with anti-money laundering legal requirements.
  • KYC documents: Retained for 5 years after account closure or the date of the last transaction.
  • Communication records: Retained for 2 years for dispute resolution purposes.
  • Usage data: Anonymised data may be retained for a longer period for internal analytics purposes.

5.2 Technical Security Measures

  • Role-based access control (RBAC) – only authorized personnel may access personal data.
  • Continuous access log monitoring and automatic alerts for suspicious activity.
  • Regular penetration testing by independent third parties.
  • Automatic data backup every 24 hours to geographically separate locations.

6 Cookies & Tracking Technologies

The nike8 platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential cookies (strictly necessary): Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance cookies: Gather information on how you use the platform to help us identify and resolve performance issues.
  • Preference cookies: Save your settings and preferences such as language and display options to deliver a more personalized experience.
  • Analytics cookies: Helps us understand aggregated, anonymized usage patterns for continuous platform improvement.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For more information, please refer to your browser's help documentation.

7 Your Rights Under PDPA

As a nike8 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which we fully respect:

Right of Access

Request a copy of all personal data we hold about you within 14 business days.

Right to Rectification

Correct any inaccurate or incomplete information in your records.

Right to Erasure

Request deletion of your data under certain circumstances, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

Request that we restrict how we use your data in certain circumstances provided for by law.

To exercise any of the above rights, contact our Data Protection Officer via nike8's official email. We will process your request within 14 working days at no charge.

8 Children's Data

The nike8 platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect or process personal data from underage individuals.

Should we discover that personal data of a minor has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account.

If you believe a minor has registered on our platform, please contact our support team immediately so that appropriate action can be taken without delay.

9 Third-Party Links & Services

The nike8 platform may contain references to or integrations with third-party services such as payment providers, identity verification services, and game providers. This Privacy Policy applies solely to the nike8 platform.

We are not responsible for the privacy practices of third parties you may interact with through our platform. We encourage you to read the privacy policy of each third-party service you use before providing them with any personal information.

All third-party providers working with nike8 have undergone a security assessment process and are bound by data processing agreements that meet the PDPA 2010 standards.

10 Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):

  • Email: [email protected]
  • Via live chat: Available 24/7 on the nike8 platform
  • Target response time: 3 working days for general enquiries; 14 working days for data access requests

If you are not satisfied with how we have handled your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body under applicable local law.

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. nike8 reserves the right to update this policy at any time. Significant changes will be communicated via email or in-platform notification.

Your Data Is Safe With Us
Your Privacy Secured – Join nike8 with Complete Confidence

We have taken all necessary steps to ensure your information remains safe and protected at all times. Register today and enjoy a secure, fair, and trustworthy gaming experience alongside hundreds of thousands of other Malaysian players.

256-bit SSL Encryption PDPA 2010 Compliant Data Not Sold 24/7 Support
Bahasa Melayu